Privacy
Delete My Data
You can request deletion of all device-linked data associated with your CompCaddy usage. Because CompCaddy has no user accounts, we use your in-app Support ID to locate your records.
What Gets Deleted
Upon a verified deletion request, we will permanently remove:
- Your scan history (scan identifiers you submitted, including product barcodes and grading certification numbers)
- Your quota ledger (scan usage records)
- Your anonymous device ID association in our database
Data will be deleted within 30 days of a verified request.
What Is Not Affected
- Your Apple subscription — cancel separately in iOS Settings → Apple ID → Subscriptions
- Aggregated, anonymized analytics data that cannot be linked back to your device
- Data stored locally on your device — clear this by uninstalling the app
- Cached marketplace comparison data and certification data that is not linked to your device
How to Find Your Support ID
Open CompCaddy → Settings → Privacy → Support ID. Tap to copy it.
Your Support ID is a unique identifier that lets us locate your records without requiring an email address or account.
How to Submit a Request
Email privacy@compcaddy.app with the subject line "Data Deletion Request" and include:
- Your Support ID (from Settings → Privacy → Support ID)
- Confirmation that you want all associated data deleted
We will confirm receipt and complete deletion within 30 days.
Privacy Contact
Email privacy@compcaddy.app
Subject Data Deletion Request
Include Your Support ID from app Settings